I am gagged that this place had such a low score! It is my absolute favorite and a must go every time I'm in LA. Their mimosas are cheap and you get a mason jar full of it. Their waffles are to die for. I mean they have every kind of waffle you can imagine and even some you can't imagine. Dulce de leche waffle! Red velvet waffle. Then their salmon waffles are great and savory! Their fried chicken is so good too! Also I've received amazing customer service here. The other reviews are lame, this spot is definitely slept on!
That said, quite a few users say that this waffle maker isn't as sturdily built as previous versions of the same model, and that if you don't get the top heating plate aligned just right, it can fall off -- an injury hazard if the plate is hot. The top of the G48TD also gets very hot. Some use pliers to bend the metal clips that hold the heating plates in place, which helps them line up better -- or you can just use an oven mitt to protect your hands.